{"xsrfToken":"B2MG-K9PJ-SXOE-UF48_d94c2ca87864d62b6777de13cb943775abd6b24b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4493aee0-73b0-4fdb-8f62-f76415f3f2b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMTYzZTk1ZS1jZjIzLTRjMWUtODlmZi0zMTlkYzkzNGRhZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ0OTNhZWUwLTczYjAtNGZkYi04ZjYyLWY3NjQxNWYzZjJiMyI6WyJyZWFkIl19LCJleHAiOjE2MTQ2NzA4NTQsIm5iZiI6MTYxNDY3MDE5NH0.V08c9Gb7zaGB4shPupHfEVsvUjK7PuNY_gQSJa37l2M&client=2163e95e-cf23-4c1e-89ff-319dc934daee&mode=fit","logoId":"4493aee0-73b0-4fdb-8f62-f76415f3f2b3","isLogoAvailable":true,"helpCenterTitle":"We're here to help!","sharedPortalName":"Conversa Support","userInitialAnnouncementHeader":"Text message notification delay","userInitialAnnouncementMessageWiki":"<p>We are continuing our investigation of an issue where SMS notifications are not being delivered and our autoresponder may not return a message when texting a shortcode. We are working with our downstream SMS services vendor to identify the issue. We will provide an update as soon as we know more.</p>","translations":{"en-US":{"helpCenterTitle":"We're here to help!","sharedPortalName":"Conversa Support","announcementHeader":"Text message notification delay","announcementMessage":"We are continuing our investigation of an issue where SMS notifications are not being delivered and our autoresponder may not return a message when texting a shortcode. We are working with our downstream SMS services vendor to identify the issue. We will provide an update as soon as we know more.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#243873","bannerMediaApiUrl":"https://api.media.atlassian.com/file/536c2d36-a526-4b36-b1c1-02907d17580f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMTYzZTk1ZS1jZjIzLTRjMWUtODlmZi0zMTlkYzkzNGRhZWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzNmMyZDM2LWE1MjYtNGIzNi1iMWMxLTAyOTA3ZDE3NTgwZiI6WyJyZWFkIl19LCJleHAiOjE2MTQ2NzA4NTQsIm5iZiI6MTYxNDY3MDE5NH0.AQI4wCt9KbQRSPoWJZ6_pmKCTRKbtuWXZyLhA8KR9t8&client=2163e95e-cf23-4c1e-89ff-319dc934daee&height=300&mode=fit","bannerMediaApiFileId":"536c2d36-a526-4b36-b1c1-02907d17580f","useDefaultBanner":false,"isBannerAvailable":true},"portals":[{"id":"1","key":"demo","name":"Chat Support","description":"<p>We want to help you get the most out of every conversation. Please find some of our common help topics below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1"}],"sharedPortal":{"name":"Conversa Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://conversahealth.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=conversahealth","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B2MG-K9PJ-SXOE-UF48_d94c2ca87864d62b6777de13cb943775abd6b24b_lout","baseUrl":"https://conversahealth.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2163e95e-cf23-4c1e-89ff-319dc934daee","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}